Personal and interpersonal effectiveness set the stage for career success. In this class, you will learn the skills necessary to handle both customers and coworkers. You will learn how to speak and listen, and extend minor courtesies that enhance relationships. Career success begins with knowing yourself. Each person has a unique communication style. By getting to know your style, you can achieve greater self-awareness and develop more effective interpersonal relations. Having these skills will often make the difference in how high you rise in an organization.