Office Concepts and Procedures (Articulated/Mirrored)

This class provides an understanding of the concepts, terminology, skills and procedures needed for employment in an office setting. Covers topics including telephone and teleconference procedures and techniques, travel arrangements, scheduling meetings, mail and shipping services, ethics and professionalism, office supplies, and other basic office information. This is a hybrid course, lecture and meeting time is split with some content delivered in person and other content delivered online. Hybrid 30%-50% Online. This course is interconnected with a Kirkwood College credit course. To successfully complete this course, students must pass all required components as this class qualifies as a pathway into a Kirkwood credit program.