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Frequently Asked Questions


Social Distancing Guidelines: Kirkwood Community College is following IDPH and CDC guidelines to help protect you and our learning community as we carefully return to campus. We encourage students to consider others as well as themselves and to take responsibility for their own health and safety amid the challenges of the coronavirus pandemic. Student protocols for a safe return to campus include:

  • Staying home if you are feeling sick.
  • Wearing a homemade or Kirkwood provided mask during class and in common spaces.
  • Social distancing, which includes six feet of separation. 
  • Refraining from eating or drinking while in the classroom.

Click here for the complete list of safety guidelines please visit. 

Is my Continuing Education class still meeting during the COVID-19 pandemic?
As we monitor the most recent Iowa Department of Public Health (IDPH) and CDC reports, we have decided to implement new updates to practice responsibility and limit the risk of COVID-19 to our students, staff, faculty, and community. Click here to see the current status of face-to-face and online classes. We encourage you to reach out to us at should you have any questions about your class or class schedules.

Continuing Education Waiver
Kirkwood Community College assumes no liability for accidents that occur while participating in Continuing Education classes and provides no funds to cover medical costs. Participants are reminded that participation is entirely voluntary and are strongly urged to have their own health insurance. It is understood that participation is voluntary and Kirkwood Community College is not responsible for injuries or accidents and all liability against them is waived.

Is there a minimum age for students in Continuing Education classes?
Generally, students age 17 or older are permitted to register for adult Continuing Education classes. Students under the age of 17 may enroll at the discretion of the Program Director. Please call our registration staff at 319-398-1022 with any questions.

How do I register and pay?
There are several ways to register and pay for Continuing Education courses, including online and by phone or fax. Acceptable payment includes Visa, MasterCard, Discover, American Express Card or by check.
Click Here to register and pay online.
Click Here to download our registration form to register by mail or fax.

How do I create my profile?
For first-time users, click “Create New Student Profile” to create your own username, password and profile. This step is required. Your EagleNet login and password will not work unless you use this to create a new profile with us. If you have additional questions, please call 319-398-1022 for assistance.

How do I update my profile?
You may update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the top of the page. You may then update any of your profile fields. When you are finished, scroll to the bottom of the page and click “Submit.”

Can I register for a class that is full?
All classes have a maximum class size and for specific reasons, that maximum number must be adhered to. For example, a computer class is limited in size by the number of computers available in that classroom.
To discuss the particular class you are interested in, contact our registration staff at 319-398-1022. If you wish to be considered for registration in a class that is currently full, you can request to be added to a waiting list by signing in online and clicking “Add to the Waiting List” link for the class that is full. If an opening becomes available, Kirkwood will call you to finalize your registration.

Can my employer pay for my classes?
We can bill a company or other agency for your continuing education charges. In order to do so, we must receive a Sponsorship Billing Form from that party, indicating which of your charges (tuition, fees, books, etc.) they are willing to pay. Any charges not covered by the Third Party Contract are your responsibility. Contact our registration staff at 319-398-1022 or 1-800-332-8833 with any further questions.

Can I purchase gift certificates for classes?
Gift cards are available for purchase online for a dollar amount that can be applied to a class of the recipient’s choice.

What is the refund policy?
Refunds will be issued to learners who withdraw from class at least one business day prior to the class start date. No credit will be issued for classes dropped on or after the class start date. To withdraw your registration please call 319-398-1022.

Class changes and cancelations
Kirkwood Continuing Education makes every effort to maintain the schedule of classes as announced in our catalog. However, we reserve the right to change or cancel classes when necessary without previous announcement.  If this occurs, all those who are registered will be contacted.  If a class is cancelled all registrants will receive a refund or be allowed to transfer to a different class section.  All class changes will be reflected on our website. 

Inclement weather
Kirkwood Community College and off campus locations may close due to weather or other emergency situations. The decision to cancel Continuing Education classes will be made by 6:30 a.m. for daytime classes and by 3:00 p.m. for evening classes. To find out if your particular Continuing Education class is affected by this notice, please visit

Where can I get directions to my class location?
Directions to your class location are found in the confirmation letter sent prior to your class start date.

How do I print a receipt?
To print a receipt, sign in and select "My Transactions" and locate the class. Under "Action", select "Print View" and print your receipt.

How do I print a transcript?
To print a current transcript of classes after February 18, 2010, sign in and select "My Transcript" from the menu bar on the left side of your screen. In the upper left corner select “Print View” to print your transcript. If you need an official transcript, please contact our registration staff at 319-398-1022.

Student Conduct Code
Click here for Student Conduct Code.