TWI Job Relations: Building Stronger Supervisors and Better Teams

TWI Job Relations is a practical leadership course for supervisors, team leads, managers, and anyone responsible for directing the work of others. Participants learn how to build positive working relationships, improve communication, increase cooperation, and address workplace issues before they become larger problems. Using a proven four-step method, leaders will learn how to gather facts, consider options, take appropriate action, and follow up to ensure people-related issues are resolved fairly and effectively. This course is especially valuable for new or experienced supervisors who want to reduce conflict, strengthen trust, improve morale, and create a more productive work environment. Organizations benefit when leaders have a consistent approach to employee relations, resulting in fewer misunderstandings, stronger engagement, better retention, and less time spent managing avoidable workplace problems. This is one session in a 3-series course.