The single most important factor for job performance, advancement, and life, in general, is emotional intelligence. The good thing is that it can be learned! Emotional Intelligence is a set of skills anyone can acquire. So why should you care about your emotional intelligence? Individuals who understand and use EQ skills are more successful at work, make exceptional business owners and leaders make better life choices, have better interpersonal relationships and are better parents. In addition, businesses who make EQ skill development a part of the organization culture see greater overall productivity, increased sales, increased customer service, and a reduction in turnover. Learn what Emotional Intelligence is and how it is different from IQ, the importance of Emotional Intelligence when getting a job, succeeding at one, and hiring Emotional Intelligent people and understand the skills you will want to work on and create an Action Plan.