In the workplace, we often need to talk about tough issues to move personal performance and the business forward. In these high-stakes conversations emotions can run high, affect the outcome and, in some cases, may even cause one to avoid engaging in the conversation. Skillfully navigating challenging conversations can drive positive performance and build a culture of trust and connection with team members. On the flip side, when we struggle to engage in tough topics or avoid them altogether it drives low performance and frustration for all parties. This course will equip you with the skills to effectively move into difficult conversations.