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Excellence in Service

ID : 104656   
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We all know what bad service looks like, but do we know how to give excellent service? What do you do when the customer is angry or unreasonable? You can keep your customer happy and satisfy business needs. In this course, you will gain the skills to address customer expectations, find solutions in difficult situations, communicate clearly and be empowered for excellence. Tuition includes a textbook and course materials.

Class Details

2 Sessions
Weekly - Tue, Thu

Linn County Regional Center

Kate Weglarz 

CEUs : 0.72

Rated 0 stars by 0 Students



Registration Closes On
Tuesday, July 16, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
7/16/2019 - 7/18/2019 Weekly - Tue, Thu 5:30 PM - 8:30 PM Hiawatha, Linn County Regional Center  Map, Room: 216 Kate Weglarz 

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